Never lose a new-patient call or recall again. LocalFlow answers every call, books every appointment, and texts every confirmation β without adding staff.
After hours, during lunch, while your team is chair-side β those calls get voicemail. Callers hang up and Google the next practice. LocalFlow answers in under 3 rings, every time.
AI confirmation calls 48 hours out, plus a 2-hour text reminder. If a patient can't make it, the AI offers the next open slot and rebooks before the chair goes cold.
6-month cleanings, overdue X-rays, lapsed patients who haven't been in over a year. LocalFlow works the recall list automatically β no manual outreach needed.
Before the appointment, LocalFlow calls the patient, collects insurance carrier and member ID, and flags coverage gaps. No more front-desk scrambles the morning of the visit.
Real scenario: patient calls after hours about a cracked molar. Watch how the AI handles it end-to-end β no human involved.
Average new-patient lifetime value ranges from $1,500 to $3,000 depending on treatment mix and recall compliance. Most practices see 3β8 recovered new patients per month in the first 90 days.
LocalFlow connects to your practice management system to check real-time availability and write appointments directly β no double-entry.
Not on this list? We connect to any PMS via Zapier. Ask us about your setup β
Yes. LocalFlow signs a Business Associate Agreement (BAA) with every dental practice. All call recordings, transcripts, and patient data are encrypted at rest and in transit. We never store payment card data, and PHI is handled under the same standards required of your EHR vendor. You'll receive a signed BAA as part of onboarding.
LocalFlow uses natural-sounding voice with low latency β most callers don't realize it's AI until told. We recommend transparency: the AI introduces itself as "the AI that handles calls for [Practice Name]." Patients consistently rate the experience as faster and more convenient than being put on hold. We can share sample recordings during your demo.
If a caller asks something outside the AI's scope β a complex clinical question, a billing dispute, a request to speak with the doctor β it offers to take a message and have a team member call back within one business day, or to transfer to your emergency line if the situation is urgent. You configure the escalation rules during setup. Nothing falls through the cracks.
Month-to-month on the Starter plan. Growth and Pro plans are billed annually for the best rate but we offer a 30-day money-back guarantee on your first payment. No long-term lock-in β if it doesn't perform, you leave. We haven't had a practice cancel for performance reasons in 12 months.
Most practices are live within 5 business days. Day 1: we collect your practice details, scripts, and PMS credentials. Days 2β3: we configure the AI and run test calls. Day 4: you review and approve the call flow. Day 5: go live. Your existing phone number forwards to LocalFlow β no hardware, no IT changes.
Some can tell, and most don't mind β especially when the alternative is voicemail. In our patient satisfaction surveys, 91% rated the AI interaction as "good" or "excellent." Patients care about getting their question answered and their appointment booked. The AI does both, consistently, at 9 PM on a Tuesday when your team is home with their families.
We'll set up a 15-minute demo using your actual practice name. No generic script β you'll hear exactly how LocalFlow would sound answering calls for your practice.
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